How to create a local resilience capability

The local resilience partnerships in the NCSR+ asked that the first module we develop be on creating a Community Emergency Hub.

Working with UK and international practitioners, we co-produced an approach to community emergency hubs for UK local resilience partnerships to enable faster, better, safer, and more locally appropriate community responses to a disruption.

Our co-production of this module on Community Emergency Hubs was heavily informed by experiences from Dan Neely and Paul Cull of Wellington Region Emergency Management Office (New Zealand). They inspired us and generously shared their materials on how to create a Community Emergency Hub.

We are also immensely grateful to those from the NCSR+ who shared their experience and for engaging in this work.

Module 1 documents

• Part 1: 'The Why' - Briefing for resilience partners
• Part 2: Workshop for resilience partners and communities
• Part 3: 'The How' - Community Emergency Hub guide
• Part 4: Safety briefing for volunteers.

Download the Community Emergency Hub module

Supporting resources

To learn more about Community Emergency Hubs, you can watch our webinars on YouTube below.

• An introduction to Community Emergency Hubs (CHubs) (2024 explainer)
• Implementing societal resilience in New Zealand (2024)
• Community emergency hubs (2023)
• New Zealand's Community Hubs for Response and Resilience (2021).

Local resilience partnerships in NCSR+ asked that the second module we develop be on the coordination of spontaneous volunteers.

Work with UK and international practitioners co-produced an approach to spontaneous volunteers to enable faster, better, safer, and more locally appropriate voluntary responses to a disruption.

We are immensely grateful to the 43 partners from NCSR+ who participated in workshops and commented on this module.

Module 2 documents

• Part 1: 'The Why' - Briefing for resilience partners
• Part 2: 'The How' - Spontaneous Volunteers guide
• Part 3: Safety briefing for volunteers

Download the spontaneous volunteers module

For more information about creating a spontaneous volunteering capability, watch our 2022 webinar with Chile's Ministry for Youth (YouTube).